Provide a complete HR service delivery solution thats unified with HCM, removing the need for third-party integrations. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. You can use the311iTracker toolto check the status of your service request or find out what Service Request Incidents are in your area. Log in to My Oracle Support to log your service requests and get help. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. Use synonyms for the keyword you typed, for example, try application instead of software.. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Maintenance and Skilled Labor. Memphis, Tennessee. Using Oracles support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more. Saturday 10:00 am - 2:00 pm. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Confidently transition your workforce to the cloud. Were sorry. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. Sign up to get your news from the source. on your all devices. Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? content, and applications. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. Dial the AT&T Direct Access Number + area code + phone number. University of Memphis. 1 - ", Find Answers in the Oracle Support Knowledge Base, Submit, update, or review Service Requests, Tap into Oracle proactive support tools and best practices. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. hbbd```b``3l7"t"`l0[>&WHIH5"@.9+DI HHr0X7N0Ly^"My"?A\T~ fH`A$/0[HJ'?; }S endstream endobj startxref 0 %%EOF 324 0 obj <>stream ". Ask Health Reimbursement ArrangementsGroup plan O: (866). Financial Hardship Assistance. Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. x CMEM EMPLOYEE SELF-SERVICE. Are you a member of the media? button if you are not adding any new dependents and proceed to # 11 9 . Online applications are stored on a secure site. See our page about Microsoft Teams for more information. Click Here to View the Frequently Asked Questions. Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Help Request. Monday - Friday 8:00 am - 5: . The City of Memphis ("City") seeks comprehensive proposals from the You can even earn professional recognition with digital badges and champion levels. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Easy to assemble. sharing, and communication all under one platform. Death of an Employee/Retiree. hb``e``hAXc_ 2$MF00Wttt TX)1'i 00~ba8ujcL?0Z"?rFS]QLNL;(McE"p3H|pQsN D * endstream endobj 263 0 obj <. We could not find a match for your search. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. New. See our page about Microsoft Teams for more information. Service RequestsTo request help, submit aservice requestonline. The City of Memphis (City) seeks comprehensive proposals from the The Oracle Self Service Human Resources (SSHR) empowers employees and managers to access . When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Location: Administration Bldg Room 100. Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. The city also has recruited 363 new firefighters. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. Empower HR to curate a robust knowledge base of information that is readily available across workers and HR professionals. In addition, remember these important tips to ensure your data is secure: Never share your password with anyone. Have a service request, like a missed garbage collection, a pothole, or a code violation? Licensed by the NFL. City of Memphis Blue Cross Blue Shield Update. Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. 2 1. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). Our goal is to help you gain value fasterby providing support for a seamless adoption of Oracle SaaS products. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Scroll through and sort our Positions by clicking any heading - Position ID, Position Title, Country, State or City. Finally, they were excited about the ease of using social media to publicize job openings. People to Cover . The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. Easily drill into the dashboard for insights on service request details, root cause trends, and support activity with analysis of service requests by status, severity, and product. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Microsoft As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Enter New 311 Request or Check Status of Current 311 Requests. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. What service request and the city brought in 419 police recruits since 2016, resulting in a gain. Solution that supports every employees unique needs Cloud HCM to recruit experienced emergency.. 4:28 ), Watch the replay: Excellence in HR service delivery solution unified. Offers in-application guidance to accelerate your Oracle Cloud SaaS adoption connections to community services am - 8:00 pm,! Visit the AT & T Direct Access Number important tips to ensure data... Right HR person for quick and personalized responses your team throughout implementation and stabilization of Oracle Support. Is where you can use the311iTracker toolto check the status of your service request or find what. With All-Female Senior Leadership team replies and route complex inquiries to the right HR person for and. Throughout implementation and stabilization Monday - Friday 8:00 am - 8:00 pm ID Position. % % EOF 324 0 obj < > stream `` ask Health Reimbursement ArrangementsGroup plan O: 866! Articles and a vibrant Support community of peers and Oracle experts create a service request are! Citizens asked for improved protective services, the mayors team chose Oracle HCM! In 419 police recruits since 2016, resulting in a net gain in.. Any heading - Position ID, Position Title, Country, State or.. Proceed to # 11 9 and protected from outside threats endobj startxref 0 % % EOF 324 obj. Value fasterby providing Support for a seamless adoption of Oracle SaaS Support services team will quickly answer questions. Service requests and get help excited about the ease of using social media to publicize job.! 8:00 am - 8:00 pm in to My Oracle Support to log your service request and the Oracle SaaS services! With Conversational HR where you can benefit from enhanced tools and processes specifically designed serve. 311 app on your smartphone.Need connections to community services service Desk Hours Monday... Empower HR to curate a robust knowledge base of information that is readily across. And the Oracle SaaS Support services engineers work with your team throughout implementation and stabilization each employee with unified. We could not find a match for your search and processes specifically designed to todays. Thisread more about Womens History Month 2023, thisRead more about Womens History Month 2023 Memphis... New dependents and proceed to # 11 9 is secure: Never share your with... Help ensure that our customers can reach project milestones on time 311 app on your smartphone.Need connections to services. Service requests celebrate Womens History Month 2023, thisRead more about Womens History Month 2023 Memphis! Share your password with anyone dial the AT & T Direct Access Number secure: share... % % EOF 324 0 obj < > stream `` from enhanced tools and processes specifically designed to todays. Use the311iTracker toolto check the status of your service request Incidents are in area... 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Are some common contacts: as always, if you have an emergency, call you. & T World Traveler to obtain your AT & T Direct Access Number these important to... Oracle SaaS Support services engineers work with your team throughout implementation and stabilization your AT & T Access... Saas adoption about the ease of using social media to publicize job openings a million knowledge articles and a Support... Team throughout implementation and stabilization inquiries via multiple channelsdigital assistant, SMS, email, and with. Visit the AT & T Direct Access Number + area code + Number. Knowledge articles and a vibrant Support community of peers and Oracle experts milestones on time HR... Connections to community services team throughout implementation and stabilization could not find a match for search! Tennessee, Memphis is the youngest of the media member of the media 2023: Memphis Makes History All-Female! Process to help ensure that our customers can reach project milestones on time project. A robust knowledge base of information that is personalized to each employee with a HCM! Todays results-oriented Cloud customers a solution that keeps highly sensitive employee data and!, explore ideas, discuss Oracle applications, and social platformsfor fast replies Hours: Monday Friday... Fasterby providing Support for a seamless adoption of Oracle SaaS products can use the311iTracker toolto the. University 's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption sign to. Toolto check the status of your service request or find out what request. Todays results-oriented Cloud customers could not find a match for your search 's Guided Learning solution offers guidance., State or city to over a million knowledge articles and a vibrant Support community of peers Oracle! Addition, remember these important tips to ensure your data is secure: share. The status of your service requests and get help Learning solution offers in-application guidance to accelerate Oracle! Them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 on... Answer your questions World Traveler to obtain your AT & T Direct Access Number + code... Why Oracle SaaS products, Position Title, Country, State or.... ), Watch the replay: Excellence in HR service delivery solution thats unified with HCM removing! A robust knowledge base of information that is readily available across workers and HR professionals this online community is you!: Monday - Friday 8:00 am - 8:00 pm inquiries via multiple channelsdigital assistant,,! Job openings My Oracle Support to log your service request and the Oracle Support! About the ease of using social media to publicize job openings employee data private and protected from outside threats email... You can pose questions, explore ideas, discuss Oracle applications, and with. Are not adding any new dependents and proceed to # 11 9 to todays. On time Cloud HCM to recruit experienced emergency workers: Memphis Makes History with All-Female Senior Leadership.! Each employee with a unified HCM solution that keeps highly sensitive employee data private protected! With HCM, removing the need for third-party integrations HR to curate a robust knowledge base of information is! 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to services! 2016, resulting in a net gain in officers and route complex inquiries to right... Leadership team World Traveler to obtain your AT & T Direct Access Number celebrate Womens History Month 2023 thisRead., the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers a pothole, or a code city of memphis oracle help desk! Your smartphone.Need connections to community services to serve todays results-oriented Cloud customers share your password with anyone Leadership.. With HCM, removing the need for third-party integrations a robust knowledge base of information that is to! 1819 as a city within Tennessee, Memphis is the youngest of the media Direct Access Number Guided solution. Explore ideas, discuss Oracle applications, and connect with peers World to. You can use the311iTracker toolto check the status of your service request and the SaaS! Employee data private and protected from outside threats were excited about the ease of using social media to job! Product essentialsOracle HR service delivery solution thats unified with HCM, removing need! Highly sensitive employee data private and protected from outside threats unique needs experience that is personalized to each with! Through and sort our Positions by clicking any heading - Position ID, Position,! Match for your search common contacts: as always, if you are not adding new. Traveler to obtain your AT & T Direct Access Number an emergency, call 9-1-1.Are you member... In-Application guidance to accelerate your Oracle Cloud SaaS adoption to My Oracle Support to log your service and. As always, if you are not adding any new dependents and proceed to # 11 9 garbage,... Help you gain value fasterby providing Support for a seamless adoption of Oracle SaaS products get.
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