The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. Heavy Oil Consumption On The 2.4L Tigershark What Happened? This is very inconvenient and has left me at work late at night alone and without transportation home. They should have checked this vehicle better before selling it. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 2016 Jeep latitude. Please help me, I can't afford to pay for the work that needs to be done. The vehicle has been towed two times. The ptu is an important element of the all-wheel-drive system. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. The failure mileage was approximately 67,000. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. I financed this vehicle thinking it would be highly dependable, however, I was mistaken as it had several electrical issues related to its manufacturing. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. Jeeps similar to mine have been recalled with the same problem. 2022, CarProblemZoo.com All rights reserved. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . If the seats are loose, then you have an increased risk of injury in the event of an accident. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. AI: This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. I no longer have 4wd functionality on my car. The failure mileage was approximately 157,000. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. Research has shown this to be a known and common issue with this vehicle. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. appointment. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. The contact owns a 2016 Jeep Cherokee overland. Lost ability to accelerate on interstate going 65mph. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Dealerships are also informing affected owners that this is normal. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. I'm the MotorVerso.com AI Car Expert. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. Dealer said PTU is bad. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. Others are prone to sudden failure without warning before the Cherokees warranty has even expired. I have had several electricals, computer, and sensor problems. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. Either situation could result in a crash or injuries. Check out free battery charging and engine diagnostic testing while you are in store. Ask me anything car related and see if I can help you today. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. What Are The Most Common 2016 Jeep Cherokee Problems? For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. Get Your Car Fixed. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. For repair. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. PTU was replaced. Took to another dealer who charged $134. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. . The vehicle wear and tear is bad. At least, we can take comfort in that not all SUVs are problematic. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. The approximate failure mileage was 92,000. Service 4wd light is coming on. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Transmission failure with no warning. The PTU is an important element of the all-wheel-drive system. $4,000. Driving with a failed power transfer unit is dangerous. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The vehicle transmission began making noises over the weekend related to the ptu. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. There, they risk being burnt away. Please advise. This problem may be covered under warranty. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. The first was a quick-learn process to smoothen out the software. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. My power transfer unit needs replaced at 39554 miles. If you have a for-profit service, contact us. The dealership said she needed a pto unit/ptu assembly since it has failed. It quickly breaks down. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. The repairs in this instance simply involved tightening the fasteners. Learn more about our writers on our about us page. Emergency brake inoperable. The lower tiers can only provide part-time four-wheel drive. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. We and our partners share information on your use of this website to help improve your experience. The transmission failed at highway speed, there was no acceleration. Latest; . With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. Plus, the Cherokee has a reputation as a well-built, tough SUV. Thankfully, he didn't charge me for the time he spent trying to diagnose it. 1999 Jeep Grand Cherokee problems. Took it in to the dealership and they said its my ptu. The car really should come standard with more power. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. These are defective. This was diagnosed when the svc 4wd light came on in September. . The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. These transmissions are a shot in the dark. Either situation could result in a crash or injuries. This was diagnosed when the SVC 4WD light came on in September. I've seen several complaints on this site and others on the Internet about this exact same thing. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. 2 v6 service 4wd light comes on at 63,000 miles. The repairs involved the installation of water shields for the module. Please see note from invoice that metal shavings were found in the splines of the ptu. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. I feel the engine is always making noises and I've had to get new wires two times already. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. The repairs for this recall involved reprogramming the cruise control software. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. When the weather is bad, he takes his 67 Dodge D100. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. My Jeep Cherokee is a 2016. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. He looked it up and said there was an active recall on this. However, according to them and Jeep, there is no recall on my vehicle. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. The manufacturer was not contacted. The contact owns a 2016 Jeep Cherokee. I love them all. The jeep can seize up and it can stop working. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The jeep was taken to one dealer and the repair estimate was $6900. The problem code is c14a7-97. Unsubscribe any time. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. However, the VIN of my car is not included in those recalls. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. If out of warranty, the part is sold for around $30-$60 online, plus the labor. The vehicle was not repaired. Thank you. A fan sound will go on and off non stop effecting the power and rpm-s. Jeep and ZF for the Module What Happened: Pentastar, 50 State Emissions, 3 Additional dealers will the. With Data published by vehicle, vehicle component, and specific problem if I can help you.. 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