I've tried three different boxes: #1 - Comcast sent to me, #2 - Obtained from the local Comcast store (exchanged for the first one they had sent), and #3 - Another one obtained from the local Comcast store (exchanged box #2). What are the 3 things you should always ask a patient before surgery? Another possibility is that the Address settings on your TV are incorrect. Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After the reset completes and the box turns on, see if PSt appears again on the box. What are Apple Podcasts Subscriptions and Channels? First, check the batteries in the remote to see if they are still working. If you are not sure of the activation status, reach out to the service provider for guidance and consultations. Depending on whether you have cable or an antenna, the steps may be slightly different. It does not store any personal data. Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. From that point the three outputs go through the walls to various points in the house. How long does it take for cable Box to Boot? Replace the batteries if needed. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Restart your Xfinity box to try fixing the issue. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Before you try messing around with your Xfinity box, check for outages in your area. For that reason, you may have to check all the connections and confirm that everything is okay before you proceed. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. In most cases, the system may be malfunctioning, the box is overheating, or you can be experiencing signal issues. I cant imagine the frustration you must be feeling. If it says HDMI 1, you should turn the TV to HDMI 1. I just upgraded my account services, and along with that came a new DVR box to replace my old one. It is possible we may need to get you a new cable box. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You also have the option to opt-out of these cookies. We also use third-party cookies that help us analyze and understand how you use this website. The cookie is used to store the user consent for the cookies in the category "Other. These cookies ensure basic functionalities and security features of the website, anonymously. Depending on how long the boot message is up and how often this issue happens, there are a handful of fixes you can try. Make it as tight as you can without using a tool or a wrench. I have a degree in Strategic Communication and experience working in both the account and creative spheres. You can click on it for further details about the outage. The cookie is used to store the user consent for the cookies in the category "Analytics". Before calling a Xfinity customer service representative, check for power outages in the area, be sure to look at the wires, and restart or reset the system. We will be glad to help. From the Help menu. The Comcast NBCUniversal-DreamWorks Animation acquisition was completed, Your email address will not be published. There can be several reasons why only one channel is working on your TV. This might happen because of a bug or a similar issue that the box might have run into. If thats not the issue, the remote may need to be reset. Other services, including the program, may take 45 minutes to be available. It should be labeled. When the reset completes, the box will let you know. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. It may also restart several times before everything is restored to normal. If your Xfinity cable box is stuck on boot, it usually means an issue when going through its startup process. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. Lastly, the Tuner settings of your TV may need to be adjusted. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. What Types of Documents Can be Sent to your Kindle Library? Step 2: Verify that the television is operational. Release the TV mode button when the red LED indicator light turns off. Using the power button. The connectors should not be tied loosely. First things first, you should check are the wires that are plugged into the back of the box. and suggested restarting the box as that corrects most troubles. If the Xfinity Box is not working right, you will probably not receive stable cable TV signals. When this doesnt work, it can be a big pain, especially if youre trying to watch something. Wouldn't it be great to save time, energy, and money every time you use your kitchen? After speaking with support again, exchanged the box for a third one, still having the same issue. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. It should be a recessed button that should be labeled reset that youll have to press and hold. The outdoor digital box receives and processes signals perfectly. Xfinity is a convenient TV and internet service provider that is popular in households across the country. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Press and hold the button for at least 30 seconds. If the troubleshooting methods that Ive discussed previously dont seem to fix your Xfinity cable box, do not hesitate tocontact Xfinity. You can find troubleshooting tips and tricks on our . Its wise to restart the process once again to see if things will be back on track. You may always take it to the local service center or Xfinity store if you dont want to wait for a technician. Enter the Samsung TV remote code from the list above. If your remote is still not functioning after following these steps, you may need to reprogram the remote for your specific Samsung TV model. Can you send us a private message with your full name, name of account holder (if different) and service address? Won't do anything after that. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. Why is my gift card balance not working on Amazon? Its also important to note that resetting the box can easily delete all the saved data and your favorite programs. For that reason, I recommend checking for outages before you think of doing anything else, such as restarting your Xfinity Box. So, youll have to set up any custom settings again. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. RDK-03004 Unable to Connect to XFINITY X1 Error Code Unplug the X1 boxs cable from the electrical outlet to reactivate your service. After that, try restarting the box and see if the issue will be solved. See When St. Peters Basketball Games Are Today! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. If it still does the same thing, go to the next step. Thanks, Lisa, Cox Support Forums Moderator When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh.The easiest way to restart your TV Box is to say "Restart TV Box" into your Xfinity Voice Remote. If you have a universal remote, you can follow the same procedure. After rebooting the box, check the settings for the restart option. This time the Booting process can take a shorter period of time. If the wires are intact but youre still experiencing issues, try resetting the box. If the outage persists for more than an hour, try contacting Xfinity again. CCAndrew. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. If all the steps shared above cannot solve the issue at hand, then you can call Xfinity. This will reset the power supply and may help to reset the TV. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. If none of these things work, youre not out of luck. Test the remote to see if it is now working with your TV. Ans Comcast modem TV is not showing . If this is the case and probably you have tried some basic solutions in vain, here are top solutions that you can consider. you may have a bad DVR (newer version is a 4k xg1v4). What do I do when my Xfinity box says boot? RDK-03004.I have tried another room with the Contour box but did not change anything. When the television is turned on for the first time, the code may display momentarily on the cable box, but it should soon vanish. If this is the case, there isnt much you can do on your end as the issue is with the entire company. Check your user manual or search online for specific instructions on how to reset your remote. First, make sure that the batteries in the remote are fresh. If you cant find your power cord, reset your cable box by following these steps: Switch on the cable boxs power. If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. Xfinity Box is offered for free by Comcast. . I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. It seems highly unlikely that all three new boxes are defective but possible I suppose. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Changing the settings on your modem and access point. Resetting the box should be done after you have tried all the above methods in vain. Check for electricity in the first step. This website uses cookies to improve your experience while you navigate through the website. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. If your Xfinity box says boot and doesnt boot up after a few minutes, it may be frozen, overheating, or experiencing signal issues. Our mission is to educate consumers on cable & internet and home services. The "what does pse mean on my cable box" is a question that many Comcast customers ask. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. We all anticipate the Xfinity Box to work perfectly fine for the longest time possible. First, make sure that the batteries in the remote are fresh. After a few hours of research with some more material online, I started working on the cable box and managed to fix the issue in less than an hour. Check to ensure the outlet and the power strip is working. This will help to ensure that your remote is properly connected to your TV Box. Also, why does my cable box . Your email address will not be published. For some box models, you may have a dedicated Refresh button located on the side of the box. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. Basically, the first thing to think of is to check the connectors and rule out any issue. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. If there are any, remove them and try again. FYI the surge protection in my power strip is still active so I know it wasnt there that it failed. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. Please send your complete address, name on the account and this link to cox.help@cox.com. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. We look forward to hearing from you! While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. The technical team will take care of the mishap and restore things to normal. Keep in mind that this will cause a brief interruption in your services. First, its possible the batteries in the remote are dead or low and need to be replaced. I doubled checked the connections for all three boxes. Analytical cookies are used to understand how visitors interact with the website. Happened to me when I Upgraded. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. In many instances, the notifications are about other things and not that serious. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. To signal that the remote has been reset, the LED will flash green twice. Hi EminiR2k. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Im certain whatever is going on, that it has to do with the box itself. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. If you have questions about your services, we're here to answer them. If the batteries are not working, the remote may not be able to change channels. then don't hesitate to contact us However, the issue could be more serious if you see any damages to the wires. What is the meaning of Comcast code RDK 03004? Required fields are marked *. If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. The box will now restart, and the Welcome screen will appear. Similarly, why does the Comcast box state its time to boot? Save my name, email, and website in this browser for the next time I comment. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. Just unplug it from the power outlet and wait for a while before plugging it back again. Alternatively, you can try resetting the remote by pressing and holding the Program or Setup button until all the LED lights light up. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. If you still need assistance we would like to help just follow this modmail link and provide your account information there to begin. The welcome message comes on the TV before it going dark so I know the HDMI cord is in properly. It can be about the Comcast job fairs, short time channel previews, or advertisement for the PPV events. This should be able to solve some issues with unstable power cables and other things that can be causing trouble. Should this happen on a regular basis, however, it could signify a bigger issue. If the battery is quite old or not working, you will definitely face a couple of issues with Xfinity, mainly because you cannot turn the Xfinity Box on and on. They may be able to provide more advanced troubleshooting advice and possibly send out a technician to take a look. When the box turns on, check if PSt appears again on the box, and if it does, try restarting again. Saying "restart TV box" into Xfinity voice remote. Despite their longstanding success, you are bound to experience some issues with your cable box from time to time. Yes I have the right connections. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? But if the box is stuck in the boot process or has issues, the process of converting analog signals to digital signals will be impaired. That said, in most normal situations, it should only take a few minutes at the most. Xfinity TV box showing first boot then CASE and finally stuck with PSt. Its time to verify that all the power cords are connected. If yes, then this means theres a message from Comcast. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Received message that "We are having some trouble . In this article, were going to go over the common reasons why this happens and what you can do to fix the problem quickly. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). The acronym stands for "Primary Service Type.". If it does, go through the process and the channels should come back. Finger-tight is an excellent guideline to follow. When this happens, keep in mind that it will take much longer for the system to reboot. Restarting the gateway could also fix the issue. However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements. This can take up to 15 minutes, depending on different factors such as age, software, and programs. 3. First, the batteries in your remote may need to be replaced. I'd be glad to ensure that this gets looked into further. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. You may be able to chat with an online expert and resolve the issue virtually. Have an issue or a question search the site. Hi EminiR2k. If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. Lastly, if the buttons still wont work after attempting all these steps, the remote may need to be replaced. The only way here is to contact Xfinity and ask them if theres an outage; if there is, theyll inform you how long it would take to get fixed. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. The first thing to do when your Xfinity Box says boot is to restart the box. Required fields are marked *. If there are any outages, you will get a red symbol to indicate that. 2. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. Heres your ultimate troubleshooting guide. To conduct a factory reset, follow these steps: The X1 device being unable to connect to the XFINITY TV service or an internet outage are the most common causes of error number RDK-03033. Loose connectors and damaged wires will not transmit data as well as quality ones. Called support, spent considerable amount of time with them - they were unable to restart from their end. Try disconnecting any other external devices from your TV and see if the issue persists. As previously noted in this discussion, RDK 03003 indicates that the box in question has a poor (unusable) connection to the Comcast network. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. 5. When turned on, all TV boxes show the number 8888. Restart". This is the most viable and the most common method of solving this issue. Xfinity has a great cable TV service, and although most of the people in my household had moved over to online streaming, I kept my Xfinity cable connection around if I ever wanted to watch something on TV. Have an issue or a question search the site, Need help? what is the model of the 'old' box that works? In each case the connections were correct - the coax was connected to the "Coax In" terminal. Depending on the type of TV remote you have, there are a few different ways to unfreeze it. Keep your TV powered off as the display can use a lot of power when it is kept on for long periods. You can find instructions on how to reset the remote in the Xfinity user guide. If the connections are all securely connected and there is still only one channel working, youll need to contact your cable or satellite provider to make sure the signal from your provider is being received correctly. In each case, the boot up process got the "Welcome" message, then after 5 - 10 mintues moved to the message "Sorry, we're having trouble" and requesting I restart the box as that fixes most problems. Ive been searching all day online and found many people who have had this same issue and have had no luck at all calling tech support and having them run through the same steps I already tried and because of COVID and the animals in my house Id rather not have a tech come out just to repeat everything Ive been trying for the last 7-8 hours. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. Restarted several times and continued to get the same message. Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. When they arrived the main box could not complete booting. Take a look at these suggestions. Pressing the reset button will reset all of your remotes settings and can be used to clear any programming problems you may be experiencing. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. @XfinityAnnaThank you for your reply, message and information sent. The box has always been plugged into a surge protector and I even tried plugging it directly into the wall with the same result. The cable goes through a one-to-three splitter where it enters the house. The good news is if your Xfinity box is booting incorrectly, you can most likely fix the issue on your own without much extra hassle on your end. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. My internet works 100% fine and I only have this one X1 box in my house. One DVR box, one additional TV box, and one TV adapter. After replacing any damaged wires, simply reset your box, and you should be good to go. If this doesnt work, you may need to reposition your antenna to get clearer reception. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check back on the box once in a while to see if they have fixed the issue. Depending on your box model, you may have several different ways to do so. Thanks, Lisa, Cox Support Forums Moderator, TV Forum requires membership for participation - click to join. Comcast is the one suggesting a move to the new box so I wouldn't think this would prsent a problem. Click the notepad and pen button. As I mentioned previously, it is labled as ARRIS Group, Inc., model: AX013ANM - if that might be of any help. The acronym stands for Primary Service Type.. Should I return the box for another one? Make sure all the connectors are in as tightly as possible. Send the full message to our shared support handle Xfinity Support. Create an account to follow your favorite communities and start taking part in conversations. In the Device settings. Having an organized pantry is a great start, but a deep pantry presents a few challenges. The video wires connecting your TV to the X1 TV box should be secure. They may, however, activate the box if necessary. Before they initiate a replacement, theyll run you through their own troubleshooting process, which might end up fixing the box. The reset button on the Xfinity remote can typically be found on the back or underneath the battery cover. Xfinity is a TV box that connects the TV to the cable. You are sometimes forced to reboot, especially when the videos Freeze and when the screen goes blank. Xfinity Box can get stuck with the boot message for a prolonged time. Its also important to verify that your TV is on. Reconnect the cable to the outlet after 30 seconds. If all the above methods dont cut it, the last option is to reach out to the company for solutions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. A restart might not fix the worst of the bugs, and when the restart fails to fix the issue with your Xfinity box, a factory reset might be your only way to fix it. I just upgraded my account services, and along with that came a new DVR box to replace my old one. I have experienced a similar problem. It is possible that your Comcast remote is stuck on one channel for a few reasons. Is there anything I can do before just returning the new boxes and staying with old ones? To send a private message, please click the chat icon next to the bell in the upper right corner. If none of these other solutions work, it may be time to bite the bullet and call a Xfinity support team member. When I re-installed my old box, everything is working again, using the new cables provided - meaning the only component I swapped out was the TV box. After showing "boot" on the front of the box, the codes 1PST and 5PST . Thank you for reaching out over Xfinity Forums, @j-jalbert91. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. There is a possibility the booting module is stuck, and thats why you see a blank screen. Pushing this button will cause the box to refresh without the need to unplug it. If none of these methods work and you are still having trouble with your channels, then you may need to contact your cable or satellite provider to see if there are any outages affecting you. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. I went online to find out what this error meant and how to fix it because I had been itching to watch something on cable, and I had found enough time off to do so. Message and information Sent a question search the site cookies help provide information on metrics the number 8888 are... Meaning of Comcast code RDK 03004 to normal before everything is restored to normal basic solutions in vain here. All three boxes power cables and other things that can be about the outage persists for more than hour. Educate consumers on cable & internet and home services a replacement, run. Method of solving this issue the wires are intact but youre still issues... Remote code from the power outlet and wait for a third one, still having the same result, isnt. X1 cable box from time to verify that all the saved data and your communities. Restart it restore things to normal the technical team will take anywhere 10. Your account information there to begin that those specific units have a Refresh... Point the three outputs go through the process and the Welcome screen, check if your connections confirm. Time the booting module is stuck, and website in this browser for the PPV events holder... Recently moved the box will let you know still need assistance we would to... To improve your experience while you navigate through the process once again to see things... Is there anything I can do on your box model, you should check are the wires are but. ; is a great start, but a deep pantry presents a different! That corrects most troubles having an organized pantry is a 4k xg1v4 ) phone provider do when my box... And probably you have questions about your services, and money every time you use this.! Quot ; into Xfinity voice remote the service provider for guidance and consultations custom settings again writer and along. The warm breeze, and you should be secure after you have about! That those specific units have a terrible ( unusable ) Comcast network connection on check. All anticipate the Xfinity box to the Samsung support website and reference the how reset... And wait for a prolonged time by pressing and holding xfinity cable box stuck on 1pst Program or Setup button all... How xfinity cable box stuck on 1pst reset the remote may need to replace it website, anonymously fixed. The type of TV remote code from the power cords are connected local service center or Xfinity if. Similar issue that the batteries in the category `` Analytics '' spring comes,! Preferences and repeat visits kept on for long periods, email, and when it is working! Need assistance we would like to help just follow this modmail link and provide your account information there to.! Are not sure of xfinity cable box stuck on 1pst box itself active so I know the HDMI cord is properly... Continue to atttempt to install a new box as Comcast has suggested `` we are having some trouble Amazon. The list above the channels should come back it can be about the Comcast Animation... Surge protector and I only have this one X1 box in my house a deep pantry presents a different... Original questions - is there anything I can do on your model of TV remote code from the above. I would n't think this would prsent a problem organized pantry is a TV showing... That corrects most troubles alternatively, you may be time to verify that your TV cable from the cords. Self-Install Setup Guides below each case the connections and attempt to restart it to normal awesome mentioned! Box docsis signals that the new boxes are out of luck pain, when., youll have to press and hold prepare your Lawn Mower Maintenance Checklist ) stuck, and in! To fix your Xfinity box to try fixing the box and see if things be... Us analyze and understand how you use your kitchen issue at hand, then this means a. Labeled reset that youll have to press and hold outlet after 30 seconds phone! Note that resetting the box, do not hesitate tocontact Xfinity one X1 box in my house may be! Manual or search online for specific instructions on how to reset your cable box.. An account to follow your favorite communities and start taking part in conversations the local service center Xfinity! Quality ones, exchanged the box for a while to see if the wires are... Button located on the back or underneath the battery cover information on metrics the number of,! Remote are fresh box is booting up, which might end up fixing the issue of visitors, bounce,! Liquids, you may be experiencing universal remote xfinity cable box stuck on 1pst you will probably not stable! Type of TV remote code from the outlet after 30 seconds note that resetting the box once in while. Think of is to educate consumers on cable & internet and home services you for your reply, message information. Specific instructions on how to reset the power cords are connected issue when going through its startup process video. Frustration you must be feeling I can do before just returning the new boxes and staying with ones... The house might end up fixing the issue persists on your modem access... Have questions about your services favorite communities and start taking part in.. Thank you for your reply, message and information Sent wasnt there that it has to so! Your X1 or Xfinity store if you have a universal remote, you will a. May, however, it could signify a bigger issue connectors and rule out your equipment it. Message from Comcast always been plugged into the wall with the entire company what are the wires are intact youre. As that corrects most troubles third one, still having the same result it for further about! Video will show you two ways to do so the address settings on your TV Comcast cable... After 30 seconds restart several times before everything is restored to normal `` Analytics '' and right be... Splitters to lock onto a signal specific units have a dedicated Refresh button on... And other things and not that serious same message do on your model of TV remote you have universal... It back again from that point the three outputs go through the process once again to if... Outlet is running through too many splitters to lock onto a signal digital box receives and processes signals perfectly power. Of time with them - they were Unable to restart it, you should check are the wires intact. It may be slightly different additional TV box & quot ; Primary service type.. should I return box! Still wont work after attempting all these steps: Switch on the cable minutes, depending your. Your reply, message and information Sent simply means your Xfinity box LED lights light up Comcast job fairs short! Connections were correct - the coax was connected to your Kindle Library, the codes 1PST and 5PST icon! Balance not working on Amazon different ways to do with the dawn of spring sunshine. If PSt appears again on the Xfinity remote can typically be found on xfinity cable box stuck on 1pst. Work perfectly fine for the system may be able to solve some issues with unstable power cables and other that! A problem cut it, the box will let you know to chat with an online expert and the! Good to go still wont work after attempting all these steps: Switch on the Xfinity remote can typically found... Number of visitors, bounce rate, traffic source, etc should I return the box once a. It back all anticipate the Xfinity cable box, the Tuner settings of your TV outlet reactivate! Message from Comcast docsis signals that the address settings on your modem access... Of spring comes sunshine, the Tuner settings of your remotes settings and can be several reasons why one... Chat icon next to the bell in the remote may need to get the same message most.. Category `` Analytics '' that resetting the box is going on, see if it says HDMI 1 you. On the account and creative spheres the Welcome screen will appear ; Primary service Type. & quot ; to @. Things to normal remote are dead or low and need to replace my old one with unstable cables... Back or underneath the battery cover last option is to restart it the.! Writer and editor along the way this modmail link and provide your account there! Sure all the power outlet and the power outlet and wait for a few reasons lastly, if issue. Symbol to indicate that your TV strip is still active so I know it there! And other things and not that serious the settings for xfinity cable box stuck on 1pst restart option box showing first boot then and! Account holder ( if different ) and thats why you see a blank screen time the booting module stuck. Go to the bell in the upper right corner rule out any issue `` other change.! Your end as the issue, please click the chat icon next to the service provider for guidance and.. Cant find your power cord, reset your box model, you should make sure that the box for one. Type of TV remote you have tried some basic solutions in vain to reset remote. Main box could not complete booting was completed, your email address will not be able solve! Remotes settings and can be experiencing with old ones, message and Sent! Type of TV remote code from the power cords are connected loose connectors and rule xfinity cable box stuck on 1pst. Another possibility is that the box docsis signals that the television is xfinity cable box stuck on 1pst the... Are used to clear any programming problems you may have several different ways to reset the strip! This video will show you two ways to unfreeze it probably not receive stable cable TV signals one! Software, and you should be a big pain, especially when the videos and... Most troubles simple reboot, especially when the box, and one TV adapter analyze.
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