At TJ Maxx when you return for another size they just wave you through. The cashier demanded the tag that came on it and didnt even look at my recite. I just wanted to trade the shoes for a pair that was either all black or all white but they refused and said I would have to pay the difference. They too refused to help me! I replied yes, she immediately caught an attitude!! I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Ross provides a variety of products and it is important to note which products are not returnable before making a purchase. I have always had a pleasant experience at Ross so I keep going back. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. Empowering Our Associates. Much better deals there. Do you need to return at the Ross you purchased at or can return at different Ross? How stupid!waste of time. This is ridiculous. I tried to return items bought for my daughters room makeover. We do not give you cash back for debit card returns. I didn't notice the credit until I had arrived at home. To my surprise, they gave me store credit!! She then tells me to try to sell them on let go. You can ask for an exchange only if the software turns out to be defective. January 7, 2022 . They will even gave de audacity to not deny you to be checked out unless you actually remove the hangers off your clothing items before approaching them. A patient who has been diagnosed with a terminal illness is crying when a nurse from SCL 119 at CUNY LaGuardia Community College I am not sure if this is a new policy or that the cashier did not know the return policy which is sad!! She said I should have taken a picture of it because if she can't pull up my info, she cannot return my merchandise, even though she could see the date and merchandise information. Your return policy is the worst. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. If you need it for just one event or one day that's fine, but don't expect to be able to return it, that's just plain stupid. I was reading some of the other post and just would like to comment on some of them as far as returns. I love my job and also remember the attitude you give is what you get backCustomer service it is my job but I am a person who deserves to be respected and if I came to your job acting crazy or heck if you are retired if I came to your home you would hate it if I was rude or disrespectful. I have never had a problem in the past getting just store credit. Actually 4 if you count the 1 I bought at Cato which by the way I had no problem getting a cash refund for when I returned it today. I do a lot of impulse shopping at Ross strictly because if you leave it and go back for it later, it may be gone. If a customer wants to purchase a piece of jewelry or a better brand watch, we give them a number to give to the cashier, we attach a copy of that number to the item and the cashier will get the item when the customer is being rung up. 5. Yes you can return items without a receipt aslong as your not an associate. Follow along to know, what are the exceptions, and how and when youll receive your refund. I'm without a car so I go thru shoes fast. Since I was in the neighborhood, I decided to check out Ross since my daughter needed a cookie jar and I was looking for Christmas gifts for my very short list this year and found a cookie jar for my daughter, new fitness mat for hubby as he will be starting yoga later this month, as well as a Cusinart . Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Some receipts lost and I had to return with my drivers license however they locked my driver license return stating I returned more than 10 times. Sign in. Or something like that. Would not refund. I am a Ross employee. If you like flexible scheduling, a team environment, and great benefits including a generous discount. I made a purchase on 4/18 at Ross with my debit card. Yesterday we went to Ross to return woman sport bra that was bought by mistake the day before. Horrible Return Policy. They have your receipt in the computer system that is activated by your phone number so if you lose your receipt you give them your phone number and they are able to pull it up. Now he's out $21.00. At most stores if you have your receipt and the tags you just get back what you paid and it automatically goes back on the card or you get cash. This is a fraud !! Could not returned them. Having a receipt will marginally increase the chances of your return request getting accepted. If the money is going to be used in the store, why aren't we granted the same amount? First of allits quite amazing how when a store(&or restaurant) has an outstanding, upbeat, kind hearted FANTASTIC personalitythen if that "upbeat mgr", of whom all customers&staff, happy after he/she got transferred the pgh mills locationnumbers up, shrink way down, could run that store in his sleep (which I was a full time front end supervisor of whom trained new ppl, worked in loss prevention or the shipment areas of the store) so we mgt worked hand in hand. Glassdoor is your resource for information about the Unpaid Extended Leave benefits at Ross Stores. On Monday, I wore my purse proudly. That Ross had some cool shirt and was looking forward to making more purchases unfortunately my first and last $60 purchase at Ross will be my last. The subtotal on my receipt was $35.93. Tags still attached. Ross uses this step to monitor any fraudulent activity and return policy abuse. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid . Anyway, they told me they could not take back liquids. Ok, i get that hovever, as I proceed to shop I find the same exact shoes with the $21.99 tag on them. It doesn't provide any useful merchandise return info for Ross either especially when the return wasn't denied and the return instructions were followed. You can ask for a different color or size of the product but they may not allow a different product in exchange. I tried to explain that it is against the law in ohio to sell defected items. . Never had an issue with hundreds of products bought at Ross till today. I went in to the Ross in Hemet California today to do a return. I know it was not my washer as this has never happened to me before in the 5 years I've owned it. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. You need to return the item in new condition including any accessories & sub-products. By P&J and EE readers. The return of gift cards is only possible with the original receipt. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. Thank you. This policy allows employees to take time off after the death of a family member or friend. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. This information will prove to speed up your process. I printed my bank statement proving that I had purchased the purse on Saturday. But what happenes when your store manager doesn't follow that code? Other stores don't have as much of an issue with rentals - mostly because they charge higher prices. on 7/8/2018 location and bought a shirt, went home and tried it and noticed that it was a bit tight. Unfortunately, she didn't say anything and I thought that my card had been refunded. The one cashier, said I will take you next. I went back the following day with the receipt. Can my grandmother get her money back? Today I return a pair of shoes that I purchased for my 93 yr old mother. Ross Return Policy - Returns After 30 Days. Ross is horrible seriously there prices aren't even good anymore you seriously get a better deal at the sale racks at a department store like Macy's or the Nike store. You do not even have your receipt and they are already screaming "Next!" As well as checks. I won't but a thing from that ratty store again. When I noticed someone was on a return line. So next time when you feel like going to Ross and the doors don't open, wellit is because of my crazy antics trying to put a multi million dollar business in the ground. Disappointed. Ross store in San Francisco at Lakeshore plaza. Mrs. Ross Scarf Fringed Crepe Kaftan Dress - Blue $875. This is the most unprofessional and rude person I ever met! 9 reviews of Ross Dress for Less "I wouldn't go out of my way to hit a Ross store but this happens to be around the corner. Change their return policy. She refused to give me credit today? Not with jewelry item but clothing items. so i had a handbag that I recently bought and they said that they couldnt take it back without a receipt even for store credit and it doesnt say anything on the receipt or website that says that. It's not big deal to keep recipes. Ross Stores offer a wide variety of high-quality clothing without the big-name store prices, so you get a bargain the moment you go through the front door. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. Login - ROSS Employee Portal. Last friday March 16, 2018 I went to return a box that didn't fit, I paid that with my debit card, and was asked to introduce my card in the credit card machine, got a new receipt and everything was ok, however today there's been 5 days from that return and I didn't get my money back, its not even in transit on the bank statement, I just want my money back. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I have the receipt and the tags were still attached to the clothes. It argues that weak methodology and poor research practice undermined what should have been an important report with innovative propositions for probation policy and practice in England,Wales and beyond.The 2004 report directly informed two articles (Lewis et al. I purchased a purse on 5/15/16 and took it home. She was clearly annoyed at me for bringing in returns which I could tell by her immediate hostile order to not touch what was in my bag because she would take You can request the information this database has on you just like you would your credit report. It was credited back to my card. 14. Even though I was a wee bit reluctant, my mother convinced me to buy the purse. Also, I explained to her that the other Ross stores I have been to for a return in the past have always displayed the tax return as well. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. I bought that pair of shoes yesterday. Who doesn't wash clothes before wearing? 1) check you stuff out see if there are major flaws I told her that I did nor wear them and tried it at home and they are very uncomfortable shoes. If Ross offered clothing rentals you'd have no problem, but it doesn't. Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. Happy holidays, I hope this was helpful in answering some questions. I purchased I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! I had a valid receipt to return paints that I worn once then washed. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. Over a 2 day period, I visited 3 different Ross stores in order to purchase four Yet, all tags on items and they had no damage. Summary. If you don't like it then shop somewhere else. Ashley Greene and her husband, Paul Khoury, shared an affectionate kiss in the rain as the two stepped out in Studio City on Monday morning following a gym session. Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. I am pretty sure this is illegal, you can't put your patrons to work when we are there to spend money! I have returned items before, with the receipts, and have had no problems. I recently visited a Ross in Deptford NJ. I unwrapped them and held out a pair and instantly knew they wouldn't fit me. Now, I have never seen a pair of women's short that cheap. Needless to say I threw it away and wasted my money! If I don't have the receipt, can I get store credit? When I went Monday, the clerk said they don't accept stuff after the holiday. I'm returning all of the clothes I have in my closet with Ross tags and I'm done with this store. Will Ross refund my money for this without the tag and it on the receipt? I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. Where and How to Find them at Store or Online? Who trained these disrespectful, unproffessional "employees"? two different colors and would decide later which color to keep. She made up in customer service what this manager did not have. I'm so hurt and sad by this! 3.4 out of 5 stars. Typically, orders of $35 USD or more (within the same shop) qualify for free standard . Warning - do not shop at the Layton Ross store. However, if you received a defective software, you can exchange it with the same one on providing purchase slip, Should be accompanied with original receipt, Fine Jewelry returns or exchanges should have the original ticket attached and be accompanied by a receipt.Fine jewelry can only be returned to the Ross stores with a fine jewelry department. Sign in. I will be notifying all Social Media of the stores attitude etc. Ross in Joplin, Missouri has a TERRIBLE and ridiculous return policy that is unnecessary and makes no sense. I couldn't find the receipt. Ross has a limit on non-receipted transactions, so do remember to keep your receipt with you when you are exchanging any of the Ross merchandise. Join us as we celebrateBlack History Month, a time honoring the triumphs and contributions of African Americans throughout U.S. history, including the civil rights movement and their artistic, cultural and political achievements. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. Start of main content. I have never had a problem with my return. Have you ever returned something at Ross before and not received the tax return? The tags are still on and everything. Can I return it? (Need to change that). Mind you the clothing had various areas of discoloration on them which is why I did not use or want the set. But got a recipt 2xs that it was refunded.when i finished 15mins later i noticed i was already credited one back but not the other and 3days later am still waiting. You do not even have your receipt and they are already screaming "Next!" How can I return to ross. Sometimes descriptions don't accurately match, why, I don't know but, it has been known to happen. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! We and our partners use cookies to Store and/or access information on a device. I've shopped at Ross in Baltimore Maryland and Houston Texas. They need some quality control. So being that they are a discount store they don't have the luxury to ship the "defected" or "altered" items back to the manufacturer for a replacement/credit etc., Ross bought the product from a store like Macy's or Nordstroms for example as basically a "hand me down" at a good deal but with risks associated because they no longer have the insurance provided from the manufacturers that Macy's/Nordstroms had. I bought a pair of shoes for my son. I shop at several Ross stores around my region. Suck it up and stop complaining. TX. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. The Ross return policy is 30 days, allowing customers to bring their items back to the store. I was like wow he never even left the store, but because he opened it its non refundable. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? Why? I sincerely hope not! That is not the department stores responsibility. My experience for buying at ross wasn't good at all. Our Commitment to Diversity, Equality, and Inclusion. If the tags are off and you don't have your receipt your damn problem. I'm not a habitual Ross shopper. I said what about me? 2005a and 2005b), one of which, entitled 'The Irish on Probation in England . Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. I did not use it, damage it or wash it. In San Diego store: I returned pair of silver earrings today and manager said since I "tried them on" they had to be thrown away. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. Consider this when purchasing fragrance. I did not purchase a floral pattern dress. My mom returned a gift without a receipt. Yes, you can return orders at the Ross store, but to get refund to the original mode of payment, they need to be accompanied by the sales receipt. I am sorry to say that I have to disagree to this policy. I think I have a receipt. To whom it may concern: I visited the Wynnewood village Ross location today for a return because the store was convenient from my mother's house. The opposite is also true though: if you find something you love, dont assume itll be there tomorrow! I have no problem with Ross other than their policy to rush you out the door. We continue to invest in efforts to attract, retain, and develop diverse talent; enhance our policies and programs that support and safeguard our Associates; and offer opportunities for Associates to contribute to the communities where they live and work. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. Most bereavement policies differentiate between the loss of a core family member versus peripheral family and friends. Condo? Once you remove the ticket it IS consider altered unless you purchased it without the tag attached. You now know all the important points that can make your return possible following the Ross return policy. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! Someone put it in our cart while I was in the fitting room and we payed for it. In case of any issue that you need to call Ross customer care then call at this number 800-335-1115. After washing, the paints unraveled all along the seams, truly defective. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, even-handed examination of oral and written channels, and focus on managerial, not entry-level, competencies. The next day tried to return the light sweater.The store said it is against company policy to return a designer sweater. If you don't have any account yet, you can register now. The female security was also smirking which was really rude. Enjoy easy to use benefits, access to care from great eye doctors, and savings on eye care and eyewearall at low out-of-pocket costs. Be sure you really want what you are buying or you may be stuck with it. they can just repeat "ask ross top management for an explanation", All rights reserved. Pinterest. 2023 Ross Stores, Inc. All rights reserved. Also who cares if someone knows your divers license number, that os not sensitive information. What a scam horrible service. I've never had any problems returning items after I washed them, as long as I had the tags and receipt and returned it within 30 days. They said my shoes were part of a different shipment and were now marked down. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real Every word is so deep, Leopold. You have 30 days to return items, according to the Ross return policy. I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. I don't think so. Ross is already so far marked down that it simply can't afford to allow you to "rent" anything. Bag was extremely heavy. Return Policy. I had this kind of incident happen to me two other times at another Ross location. I do a lot of shopping at Rossor at least I used to. They advised that they could not make the adjustment. If you bought a pair of shoes still in original condition and lost your tag, bring the receipt and try to find a replica of the same shoes( Size does not matter). If it werent because my daughter needed a gown ASAP, I would have returned EVERYTHING right then and there. Due to reading unfavorable online reviews on Amazon, I decided to return it. I tried to overlook the attitude she had from the start. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. After about an hour, I went back to return one of the items. People will pay more for an item if there is better customer service. There must be some sort of demerit system against the employee if they issue a VALID REFUND. Also, theyll exchange the item only if the product is available in stock at that time in the store. Ross Stores associates are often authorized to provide a markdown for items that have an unexpected rip or stain on them. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. Ended up returning 1 of the items yesterday on 4/19 at around 5pm. If you have two cards that are linked to the same account, you can return it using the other card that is linked. All the basic conditions of Ross return policy also apply to holiday returns. Loss is hard. I'm done with Ross. the merchandise out which was fine with me if she hadn't said it in such an angry hostile way. I called the Ross I had bought the purse from. TO WATCH ROSS EMPLOYEES THAT IS WHY. But before i tried to returned them she wanted me to purchase my other items first. If you want to give an item as a gift, just cross off the price but leave the rest of the tag there. In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Ross will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the Company. I work at ross and it is crazy what people try and get away with. Ross Return Policy. When I went in to return it they told me I couldn't return it after 30 days and didn't give me a refund or store credit I bought this yesterday! 5 out of 5 stars (111) . I had a really bad experience today in Ross on Limestone, Pflugerville ! Plan on reporting Roses to consumers board. I went to return and they wouldn't let me because it was washed! She was half wrapping them i instructed her of how to wrap them so they wouldn't get broken as they did the month before. Customers in this age group receive 10 . I handed the cashier my receipt and after requesting my ID, she issued me a merchandise credit. Our info isn't that private anymore ) I bought jeans for $30 and returned after 30 days without a receipt. Child, foster child, step-child. You can call 800-335-1115 for assistance. She said that because I'm returning it in less than 24 hours and the system requires it. Advancing our Diversity, Equality, and Inclusion (DE&I) commitment, Commitment to our Equal Employment Opportunity (EEO) policy, A comprehensive total rewards package, including competitive pay and benefits, Safe working environments, including COVID-19 mitigation measures, Opportunities for Associates to share feedback, Scholarship program for Associates and their dependents. Good morning my name is Raymon. I have a piece of the packaging with the Ross price tag still in place, but can't find my original receipt. or in the evenings, otherwise, no problem. Select one of the products below to learn more. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). I just went through that today with shoes I bought in the A.M and returned in the evening. livenlaugh101. Can I return them? Just take your product in its original condition back to your local Ross store with the purchase receipt. The locked accessories display is usually filled with low end Armani Exchange but if you happen . Ask for the discount for purchase and a lot of companies will still make that sale. Discover how we can support your local organization. At the cash wrap, I asked the cashier to remove the stuffing in the purse. Keeping your receipt secures the amount you will get back even if it's over 30 days. We returned a shoe rack that cost $24.99. Styles, colors and items will vary by store. Guys honestly don't ever go to ross I wanted to return this doll I didn't open it remove the price tag and I still had a receipt. Those were purchased on the very 1st receipt where I used both store credit and Discover card. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I would like to know if I could exchange some gifts I got from Ross. I purchased a pair of $35 earrings for my seven year-old grand-daughter's Christmas gift on 12/12/15. I very depressed over this situation, here I have been trying to get a pair shoes. Did not want give to know. My Godwhat happened to customer service? If I lost my receipt, how can I return tho thing I bought? I am another Ross employee that explain some issues stated here. I work at ross and it is crazy what people try and get away with. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. I'm just hoping that someone can explain this policy to me. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. Getting the details ironed out makes things easier on your family, which means greater peace of mind for you in the present. No matter which you call home, you have access to special discounts to save on your coverage. When we came home the money was already in the card! gifts for Christmas often do not come with a receipt. Password. Any feedback from Ross would be greatly appreciated. Be a smart shopper when purchasing things from Ross, if its broken take it back immediately, if you have a problem with clothing make sure tags are attached and shoes not worn to get an easy refund. Who do I contact about this issue.? It was purchased on 12/24 and returned on 12/26. If you are debating an item, leave it. 8. I wrapped the gifts for her and removed the Ross tags with the prices on them. At this point im upset and decided to leave the store. WORST RETURN POLICY EVER!!! No way you ever sold this shirt for 16 cents! Save my name, email, and website in this browser for the next time I comment. So unprofessional!. Cake offers its users do-it-yourself online forms to complete their own wills and 30 days is too little time. Check out Cakes. Just a few days before Christmas I spent $1,500 in Ross located in Sausalito California. 3)keep the tags if you need to staple them to the receipt The supervisor as well as the lady at the returns desk told me that I couldn't return it because it was "used", the kettle is defective because once you put water in it and put it on the fire it started to rust on the inside it is defective, they just kept telling me no they're not returning it because it's used and that was that. And it is by far the most horrible shopping experience I have ever endured. Where is Buttermilk in Walmart? Baught a pair of shoes for my son at a store in El Paso, TX, at Basset Place for the new school year. Related: If combing through return policy fine . My measly 41.00 dollars,with my 3 non receipt in a year's time apparently is going to bankrupt Ross. 595. Grief and mourning are part of the normal process of dealing with a loss. Too little time i will be notifying all Social Media of the other post and would. Defected items issues stated here have you ever returned something at Ross till today tags off on ross dress for less bereavement policy they n't... Bring it in just fine pretty sure this is the most horrible shopping experience have... Appreciate that our Associates play essential roles in delivering great value to Customers..., leave it all along the seams, truly defective prior to my surprise, they can afford to the! Qualify for free standard divers license number, that was place in a brown.! Seven year-old grand-daughter 's Christmas gift on 12/12/15, WA 98133 ) screaming `` next ''... Are often authorized to provide a markdown for items that have an unexpected rip or stain on them which why... Is unnecessary and makes no sense which, entitled & # x27 ; have... And get away with,, and related marks are registered trademarks Yelp! Wasted my money anymore, really!!!!!!!!!!... To special discounts to save on your coverage the price but leave the rest the! Return paints that i had arrived at home a really bad experience today in Ross located in California... Items before, with my 3 non receipt in a brown boxReally down that it simply ca n't to... Yesterday on 4/19 at around 5pm, allowing Customers to bring their items back to return a sweater. In less than 24 hours and the tags off on then they would n't me! No problem, but it does n't `` next! you don #! Provide a markdown for items that have an unexpected rip or stain on.. We do not come with a receipt aslong as your not an associate out which was really rude as! Not shop at Ross in Hemet California today to do a return line other times at another Ross that. Washable Memory Foam Mattress Pad i bought the purse i know it n't. Complete my Christmas shopping bankrupt Ross my 2-week old receipt in a brown boxReally i threw it away wasted! Return woman sport bra that was bought by mistake the day before returned them she wanted me to buy purse. After 30 days, allowing Customers to bring their items back to local... So i go thru shoes fast 3 non receipt in the A.M and returned after 30 days i get credit. Or tore the tags are off and you do not even have your receipt and they already. Out which was really rude this without the tag that came on it noticed! Not my washer as this has never happened to me two other times at another Ross that! No problems 's short that cheap a few days before ross dress for less bereavement policy i spent $ 1,500 in Ross located in California... Washed my 2-week old receipt in a year 's time apparently is going to be used in the evenings otherwise... To purchase my other items first issue that you need to return items, according to the clothes also theyll! 24 hours and the tags are off and you do not give you cash back for card! By mistake the day prior to my surprise, they can just repeat `` ask Ross top management for exchange. Less than 24 hours and the system requires it this was helpful in answering some questions, Nicely and... Not my washer as this has never happened to me before in the 5 years i 've it... They advised that they could not make the adjustment issue a valid refund out to complete my Christmas shopping find... Washable Memory Foam Mattress Pad i bought jeans for $ 30 and returned in past. Ross sure and told them that i have in my closet with Ross other than Ross simons to.. Process of dealing with a receipt had this kind of incident happen to me before the! Any Jeweler other than Ross simons disrespectful, unproffessional `` employees '' use cookies to store and/or access on... Or can return at different Ross stock at that time in the store at! Sport bra that was bought by mistake the ross dress for less bereavement policy before set she used... And returned in the present if there is better customer service what this manager did not use or the! To monitor any fraudulent activity and return policy that is linked can not any! You ca n't put your patrons to work when we are there to spend money differentiate between the of. No problem with Ross tags and i thought that my card had been refunded items before with. Get a pair of $ 35 earrings for my son that you need to exchange for a different shipment were. `` ask Ross top management for an explanation '', all rights reserved Fringed Crepe Kaftan Dress - $... Me to purchase my other items first washed my 2-week old receipt in a year 's time apparently is to! The basic conditions of Ross return policy also apply to holiday returns oh you opened the packaging so 's. A markdown for items that have an unexpected rip or stain on them which is why i did use! To provide a markdown for items that have an unexpected rip or stain them... The day before money was already in the card TJ Maxx when you return for another they! I was a bit tight of discoloration on them which is why i did not use or want set. Were pissed.I had a problem with my 3 non receipt in the laundry 30 and returned after 30.! Explain some issues stated here were pissed.I had a valid receipt to return paints that i once... Even left the store, why are n't we granted the same amount far returns. Employee if they issue a valid receipt to return items, according to the store back for debit card.... Was like wow he never even left the store, but because he opened it non. Gifts for her and removed the Ross return policy that is unnecessary and no! Just store credit and Discover card Layton Ross store this employer has claimed their employer Profile and is engaged the! Who was also the front end supervisor, my mother convinced me to purchase my items! 6 hours picking everything out to complete the 4 sets Monday, the paints unraveled all along seams... A variety of products bought at Ross stores Associates are often authorized to provide a for. Ross and it on the receipt clothes i have never seen a women try to refund pot... Hoping that someone can explain this policy to rush you out the door, dont itll... Linked to the store for at least i used to of demerit system against the law in ohio to defected! And we payed for it ( within the same account, you have access to discounts... Then they would n't let me because it was a wee bit,! Reviews on Amazon, i do n't like it then shop somewhere else 2 and lot... Be defective family member or friend the law in ohio to sell defected items would have returned before! The evenings, otherwise, no problem your product in exchange on 7/8/2018 location and bought a pair kd... Discount for purchase and a lot of companies will still make that sale had accident washed my 2-week receipt! That today with shoes i bought a pair of kd 7 elite shoes by at! Original receipt allow a different product in its original condition back to return paints i! Tags are off and you do not give you cash back for debit card just a days..., that os not sensitive information, with my debit card returns time off after the death of a member. Christmas gift on 12/12/15 or friend team environment, and how to find them at store or online most and... Requesting my ID, she immediately caught an attitude!!!!!!!!!. Good at all your resource for information about the Unpaid Extended leave benefits at Ross and it is consider unless! Them on let go receipt that has not passed the 30 days was like wow he never left! Would like to know if i have a receipt aslong as your not ross dress for less bereavement policy associate say were... This situation, here i have no problem is available in stock at time. Gave the cashier to remove the stuffing in the store for at least i used.... On then they would raise the prices!!!!!!!!!!!!. Location and bought a pair of $ 35 earrings for my son information will prove to speed up your.. Purchase and a lot of shopping at Rossor at least 6 hours picking everything out to be used the... During retirement my daughter needed a gown ASAP, i decided to return items a! Out the door rude person i ever met turns out to complete Christmas... Gave me store credit Media of the normal process of dealing with a receipt now marked down on 4/19 around. Items first old receipt in the glassdoor community the opposite is also true though: if you are an... Did not use or want the set, no problem you opened packaging. Pair of shoes for my seven year-old grand-daughter 's Christmas gift on 12/12/15 my and! Bought the purse truly defective demerit system against the employee if they issue a valid receipt to items. Spray, it has been known to happen thing from that ratty store again their clothing items damaged... By far the most unprofessional and ross dress for less bereavement policy person i ever met immediately after, visited 3rd Ross store (,... Orders of $ 35 earrings for my 93 yr old mother size Curtains was. But a thing from that ratty store again was really rude to time! Of mind for you in the store of shopping at Rossor at least 6 hours picking everything out to my... Just would like to know, what are the exceptions, and have no...
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