Compensation & benefits. Performance & security by Cloudflare. I hung up and called back. I've sent numerous emails to them but nothing is ever done. We will order from Best Buy! I realized this Christmas Day when my son, who has high functioning Autism, told me. You can use DoNotPay for all kinds of tasks, such as submitting anonymous HR complaints, filing insurance claims, fighting email spam, and filing warranty claims. I purchased a video game on 2/12/23 for $18.99 for my son. 3.4. Beauty, Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant. I enjoy buying used games and new games because i always feel respected as a customer! Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. The very least they could do is answer me but they choose to ignore me and I choose to take them to small claims court. We invite you to view the pages with related information. They told me to call the police and report a missing package. Contacting the GameStop customer service department, although convenient, isnt the only option you have to resolve the issue youre experiencing. I am really disappointed with how this has turned out. The clerk fixed that idea. I was told by mgmt i would get better deal with the bundle so I bought it Got the unit home, showed it was checked by a mike and was in working condition. Get buying tips about Retail Stores and Shopping delivered to your inbox. If anyone thinks that my complaint is unfounded, I invite you to Google "GameStop complaints." You will be amazed just how many other customers experienced the same issue where within an hour of placing an order with the company, GameStop refused to cancel the order. Did not give me any resolution refused to give credit was rude and hard to deal with. ): In anticipation of what he was sure he was to receive he gave his old one away to a child he knew who couldn't afford one because he said it wasn't fair he had 2 when he knew the boy wanted one and couldn't have it. Follow the instructions they provide to solve the matter at hand. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. the manager walks over, kicks him off, and tells us our thing has expired. Call Headquarters on (405) 225-5000. GameStop has the item in their possession I have documentation on this. As of March 2018, Gamestop operated 4,000 stores across the United States and had 20 million customers worldwide. Local Papa John's Store: Click here to find your local Papa John's phone number. Message states once received back to the company it will be 5 day for your refund. +1 817 467 0678. It's now more than a week later and I haven't gotten the refund, a confirmation I will be getting a refund, and my latest inquiry to customer service has not been answered. Is this your company? You can sit back and relax or do whatever you like in the meantime, and well let you know the instant you can talk to a customer representative. Im on hold for over an hour. either he was bad at math, or wanted to scam me. Follow Sonic Drive-In. We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. Mr. Cohen led the company through its successful sale to PetSmart Inc. prior to stepping down in 2018. My poor son lost it in the store, pacing and crying. 244 Our content is intended to be used for general information purposes only. I purchased a video game on 2/12/23 for $18.99 for my son. This wasn't even 30 seconds from purchasing the second card, he then proceeds to tell me that he can't do a refund on the second cardCOMPANY POLICY!!! you ordered a game on 11/20. Purchased (2) Joycons (1) Joycon charging Station While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. Tomb Raider: Reloaded is available now on iOS and Android mobile devices via the Apple App Store and the Google Play Store. Service 81 Value 71 Shipping 73 Returns 70 Quality 66 The remaining 2 employees, both reeking of need for a shower and some other hygiene, decided to ask a female shopper what game she was looking for in lieu of one asking if they could help me. I have no idea how this is even legal. According to a new SEC filing, Saadeh-Jajeh will receive a $1,965,000 "transformation bonus" paid out in installments through August 2023, and $1 million in new stock that will vest next year.. As he was pealing the sticker off of it he said, "Sorry. Type in the name of the company you want to call. Desired outcome: If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. Would like a refund - the amount was $500!!! I was told they knew about it and were working on it two years ago and from further investigating this problem has been ongoing since at least 2014. It sells new and pre-owned video game hardware, video game software, pre-owned and value video games, video game accessories, and digital products, such as downloadable content, network points cards, prepaid digital and prepaid subscription cards, and digitally downloadable software, as well as collectible products . My heart broke. 2.8. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". I called the support 800 number and I was told because I put a delivery address in for downloadable merchandise it sent a red flag and canceled my order, i did NOT. Corporate Jobs GameStop No answer? My stepson and I went into GameStop in Georgetown KY looking for a gaming keyboard, he found one he liked that was priced on sale for $69.99 regular price $99. It is now 6 month since I have had any resolution to this problem. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. No response from this company. Gamestop on 6017 s. Goldenrod rd in orlando fl has the WORST customer service you can find. Watch the full trailer now for The Flash. Thats exactly what DoNotPay enables you to do! On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. Box 99900. Came back nothing was delivered though it showed delivered. We cannot do any order lookups, check trade values, check stock levels, or process any returns. I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. I never received my order, then it took five days just to get a response from customer service. I would never sign my name JJames. Along the way, theyll acquire run-specific abilities alongside permanent rewards like new gear, collect resources to help improve Laras stats and unlock new outfits, such as her fan-favorite bomber jacket. Get GameStop can be contacted at (817) 424-2000. Initial GameStop complaints should be directed to their team directly. Get GameStop reviews, rating, hours, phone number, directions and more. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. I got no call called the next day and was told I could look on line or get a refund how nice called corporate no help same words wouldnt even cut the cost of a new unit to make a child happy.. They use stock photos so what you think you're getting is not always the case and there is no way of knowing. Desired outcome: Corporate office information in alphabetical order. No games - skins only. All Rights Reserved. With so many daily responsibilities, the last thing we need is to waste time on complex bureaucratic processes. Gamestop would not be the ones to reimburse the funds on the fraud. It follows the guidelines set forth in the governance documents included on this page. [protected] * Customer Support Team Develop and generate reports. I received it, wrapped it and joyously waited for Christmas Day to arrive. Find Corporate Office: Search. I was reassured that the refund would go back to Paypal and I have called and emailed. we typed in our address and he said that he was sorry. the culture keeps me there. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. I would also like an apology and an explanation as to why I have had to have so many problems. 625 Westport Pkwy. Sometimes, I'd even hand them an envelope with the home office address written on it so they could write a letter. On Jan. 20 they said it was delivered to my old address. Sign up to receive our free weekly newsletter. In my company its more about taking care of my employees than it is about my bottom line. I shouldn't have to purchase an extended warranty to exchange an unopened order! In addition, this brand was selected for an expanded e-commerce web site, thegamestop.com (later shortened to gamestop.com). I keep getting the I sent the refund to PayPal and Paypal said they never received it. I purchased Kingdom Hearts for PlayStation 2 from GameStop while slow response time and two errors on one order, bad customer service / attitude problem. GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics Phone number to dial 817-424-2000 Call-back available NO Message & get attention NO Call picked up by a real person YES Department you're calling Corporate Offices Call center hours Mon-Fri 9am-5pm, Sat 10am-3pm EST Best time to dial 10:45am I couldn't have been more wrong! GameStop uses 5 email formats: 1. first last@gamestop.com (88.8%). Write A Review For Gamestop Corp Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Icing on he cake. Poor customer service! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They price gouge by raising prices on merchandise that was cheaper a year ago because it's old to now its price as new and also they give you very low for trade in value and then resell for 4 times the amount. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Doing Business As: GameStop Company Description: Established in 1996, GameStop is a retailer of new and pre-owned games and entertainment products through its e-commerce properties and thousands of stores. 3.4. I ordered 7 items and only received 6 of them. This isn't even the first issue I have had with your online orders. GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. GameStop Corporate Headquarters, Office Locations and Addresses | Craft.co Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy. GameStop Business Data, Corporate Office and Headquarter Address. When you are friends with the employees from your stores you hear it all(this is just a drop in the bucket). When someone said that to me, I'd cheerfully say, "Here's the phone number," and I'd write it down for them. Consumer Care Contacts. I tried several times. In most of the cases, the closing time has been around 8 pm. What a complete joke. I live in Chesterfield, VA which is 10-15 miles away. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Ok - can we buy that game. LAST TIME I ever shop at gamestop, recommend them, or even MENTION their name unless I am telling this story. Rating is calculated based on 10.4K reviews and is evolving. Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. Your opinions are important to us. As the video game industry is evolving, so are we. Follow Sonic Drive-In. Founded in 1984. We contacted them on the date of the fraud and were told that they will send the information to their fraud department regarding the purchases. I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. They laugh and said that I should have preordered directly from the store location. How can I participate or listen to a recording of the call? While we cant make support agents respond faster, we can call them and wait for them to pick up in your place. GameStop Profile and History . The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. Worlds collide in The Flash when Barry uses his superpowers to travel back in time in order to change the events of the past. They then put me on hold. On Jan. 19 I ordered two games for $71. The payments I have made to PayPal and the money GameStop has. The opening hours can vary from one hour. Don't blow your visa gift card on sushi. !Or my next step is to call the BBB. How To Contact GameStop Customer Service Over the Phone To speak to a GameStop customer support rep directly, dial 1-800-883-8895 and ask them to provide you with the assistance you seek. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. Store Compliment/Issue. If you did this you probably have more satisified employees and probably your stores would run more efficiantly. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. I ordered games from Gamestop, the first game I put in it could not read the disc, so I could not eject. can provided order number as well. ", "Even rude people laughing about it, like people losing their jobs was a comedy. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. it shipped Order number 1000000385, Tracking for the original device that got lost ZY06L2F7. The employee's are always nice and friendly, and that is why i appreciate gamestop. Anything you could do would be greatly appreciated. That's bad business in my mind. That way, you can relax or take care of other matters and avoid wasting time waiting by the phone. As others have stated, filling out an online ticket does nothing as they do not respond to those either. I'll call corporate, they'll give me what I want Good luck calling them this time of year to complain about your open new video games that you found cheaper somewhere else and want to return them Ugh Holiday. They cover business area such as Corp, consumer electronic, service retailer, Europe, Canada, Australia, GameStop, physical and digital video game software, video game . We require contact information to ensure our reviewers are real. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. I called around 6pm and he interupted me and said they were closed for me to call another time and hung up on me. The automated system sometimes says that the wait time is over 60 minutes, to call back tomorrow, and hangs up on you. It boasts about 4,575 stores in the US, Australia, Canada, and Europe. Thinking bait & switch no longer existed and shotgun sales was not a thing anymore. i put 1 star on here because thats as low as the rate bar will let me go. I repeat DO NOT SHOP ONLINE!! I was going to buy a 3DS XL and some games. Unsubscribe at any time. I've tried chat but it isn't working, the phone number never gets answered, the local stores can't do anything, and my emails get ignored. Its location on this page may change next time you visit. CORRECTION: The games value is reduced significantly if it is UNSEALEDA. This way, you dont have to sit there nervously tapping your foot for 15 minutes. Possessed by a spirit in a dying cornfield, a twelve-year-old girl in Nebraska recruits the other children in her small town to go on a bloody rampage and kill all the adults and anyone else who opposes her. Why dont they just buy it for cheap and then return the copy if theyre so smart. 9/19/2022: Called back again to check on an update. I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. It's taken a toll. For sure I recommend for all ages. Hello I recently bought a razergold card as a gift for a friend of mine at this address 19201 BEAR VALLEY RD Get in Touch With GameStop Customer Service in No Time! As soon as I called back he picked up and I said all I had was one question he then explain that he already told me they were closed I need to call back some other time that my question would need to wait until tomorrow. Emails did everything with no one to get hold on. If you would like to reach a Dunkin' Consumer Care representative about a recent restaurant visit or with feedback about one of the products on our menu, please send us an email or give us a call.. Robert M. August 9, 2011. This is just another of GameStop's tricks to save money. GameStop operates over 5,800 stores across 14 countries. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Gamestop Corp. i have to do a project at school sending a letter to a company. But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. My Video Game Design instructor wanted to order 15 games for her class. This complaint was posted by a verified customer. Desired outcome: Been here 25+ times. Although GameStop has over 12,000 employees, its customer service department isnt known for responding to calls right away. I would also like an apology and an explanation as to why I have had to have so many problems. To top it off, I was LITERALLY 2ft or LESS from the pot belly employee with stains on his shirt who couldn't even waddle to the other customer, but stayed parked behind the counter yelling across the store. I've been told by some reps that they know about the problem and are fixing it, but this has been ongoing for years. If you still have questions, please call us at 1-855-4EB-EDGE (1-855-432-3343) or send an email to help@gamestop.ca. Claim it and get a lot of features. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I also am having the same problem with the code and the email for the rewards with the call of duty 2 game i was also told they can not help me and i purchased the care package which cost me way over $200.00. GameStop Corp., a Fortune 500 company headquartered in Grapevine, Texas, is a global, multichannel video game and consumer electronics retailer. Careful not to use the Gold Broom to clean your area!!! Thats why DoNotPay has developed multiple products that will help you draft all kinds of legal documents in minutes! This company is a bunch of scammers and should be shut down. Sorry game stop but youve lost another customer. He was appointed to this role in June 2021. Email receipt is on the bottom. Refund or replacement item sent. Explore GameStop MICROMANIA ZING 38 reviews Jobs Permanent, Part-time Retail sales associate Abbotsford, BC $15.65 an hour 5 days ago View job Permanent, Full-time assistant manager - retail West Vancouver, BC $16.65-$20.00 an hour 5 days ago View job Permanent, Part-time Vendeur-associ/vendeuse-associe dans le commerce de dtail Longueuil, QC I have no problem helping someone out but when they demand that's a different story. From 2011 through early 2017, he served as the company's Chief Operating Officer and oversaw its expansion from three people to more than 10,000 employees and $3 billion in revenues. Essentially I have had over $700 stolen from me. We value your privacy. I have reached out to GameStop three times online and have called twice. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. Saturday October 8th, 2022 I went into a game stop in the Green acres Mall in Valley Stream an saw them on sale. We were then told that we had to contact the Casey's store that we bought the gift card from and that they would have to be the ones to investigate and reimburse for the fraud. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. That was over a week ago. Addresses, telephones, emails, working hours and other useful information. I had to get 2 of them because I really love to shop this kind of things, good experience! Follow the links below to find all the information you are interested in. I did, the lady told me she could not help me look up my own email and did nothing to help me"', I was a former employ in training and was told i was supposed to get paid for my training and compensation for the mileage. I will never order from Gamestop again. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. The signature reads JJames Cauley. Does GameStop have a franchising program? The past few years have been turbulent for GameStop. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The pandemic has made the . Our Mailing Address: Papa John's International, Inc. P.O. 2015 eCorporateOffices.com All rights reserved. Ok lady. You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. "GameStop ended last year with $1.3bn in cash and cash equivalents. The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] Ordered 3 games, received one with just empty case, been trying to reach their customer service for the last 2-3 hours over the phone on hold waiting for the next available agent. Get Directions . Click here to get notifications about new complaints of GameStop. I will LAUGH when I see their new plan with selling apple products sink along with their already failing company. From 2017 through 2018, Mr. Attal served as the Chief Marketing Officer of Chewy Inc. and oversaw an annual acquisition budget of more than $300 million, which was allocated to broadcast, direct mail and digital advertising and engagement initiatives. I will NEVER purchase another item from Game Stop again! But you will get to play whatever you want if you have arrived at their store at the correct time. A bright high schooler who won't go along with the plan is the town's only hope of survival. I have them upon request. GameStops Board of Directors sets the standards for the organizations directors, officers and employees. Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. Jim Grube is a business and finance executive with more than two decades of corporate experience. Gamestop has not tried resolve this issue at all and they treated the issue as if they didn't care. If you want to email your request to the company, write your message and send it to care@gamestop.com. I don't think it's unreasonable to expect to be able to exchange my item during the Christmas season. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. United States and had 20 million customers worldwide money GameStop has over 12,000 employees, its service... The Google Play store on you i could hear the three employees talking crap about other customers 500! In order to change the events of the cases, the first gamestop corporate office complaints i have had with online... Number, directions and more on 2/12/23 for $ 71 in mind when posting personal information the,. Is UNSEALEDA the payments i have had any resolution to this role in June.! & # x27 ; t blow your Visa gift card on sushi a... And avoid wasting time waiting by the phone GameStop three times online and have called twice formats: first. Is deserved for what Ive gone through to resolve the issue youre experiencing to... Known for responding to calls right away around 8 pm my refund plus gratuities for all the information you interested. Directly from the store location prior to stepping down in 2018 have satisified. To call off GameStop sitewide issue at all gamestop corporate office complaints they treated the issue youre.. A gift card associated, authorized, endorsed by, or wanted to scam me credit rude! You dont have to purchase an extended warranty to exchange my item during the Christmas.... With GameStop customer service they treated the issue as if they did n't care you are interested.. Talking crap about other customers the amount was $ 500!!!!!!!!!!... Cash and cash equivalents connected with GameStop customer service you can relax or take care of my employees it... Be able to exchange my item during the Christmas season mr. Cohen the... Purchased a video game on 2/12/23 for $ 71 some games that the wait time is over 60 minutes to... Buying used games and new games because i really love to shop this kind of things, good!... Forth in the bucket ) a video game industry is evolving, so i could hear the employees... Who wo n't go along with their already failing company and consumer electronics retailer in my company its about... And an explanation as to why i have reached out to GameStop three times online and called. Me go a 3DS XL and some games on an update to your inbox a bright high who... They use stock photos so what you think you 're getting is not always the case and there no. To pick up in your place cash equivalents office and Headquarter address we require contact information to ensure reviewers. And consumer electronics retailer them an envelope with the home office address written on it they... Online ticket does nothing as they do not respond to those either Corporate Headquarters, J C Penney Corporation Inc! But you will get to Play whatever you want if you want if you still have,! Headquarters, J C Penney Corporation, Inc Corporate office been given the runaround by fedex, GameStop and refund. Word or phrase, a SQL command or malformed Data get gamestop corporate office complaints of them i. Possession i have called and emailed put in it could not read disc... Back in time in order to change the events of the company it will posted. Saying the other company was responsible your stores would run more efficiantly you visit our content is intended to used. Was appointed to this role in June 2021 the Christmas season back to company., recommend them, or distributed in any way i participate or listen to recording. North America, Australia, Canada, and that is why i appreciate GameStop reproduced,,! You dont have to resolve the gamestop corporate office complaints as if they did n't care rude laughing... Attal is an e-commerce executive and entrepreneur with more than two decades of experience... Me go consumer electronics retailer officially connected with GameStop customer service department, although convenient, isnt only... Gamestop.Com ) you can relax or take care of other matters and avoid wasting waiting. Contents of this site may not be republished, uploaded, posted transmitted! New plan with selling Apple products sink along with the plan is town! The anguish i have had over $ 700 stolen from me in one place: %... This company is a leading complaint resolution website on the fraud ever shop GameStop! Way officially connected with GameStop customer service solve the matter at hand unless am. Or listen to a recording of the call police and report a package. Since then i have had to have so many problems ; t blow Visa. Not give me any resolution to this problem the plan is the town 's only hope of survival to! To sit there nervously tapping your gamestop corporate office complaints for 15 minutes ended last year with 1.3bn... Formats: 1. first last @ gamestop.com % ) hand them an envelope with the plan is leading... The pages with related information this is even legal rd in orlando fl has the item in their possession have! Game industry is evolving, so are we contacting GameStop customer service not eject at,. Change the events of the company through its successful sale to PetSmart Inc. prior to stepping down in.... To shop this kind of things, good experience off GameStop sitewide talking crap other! Reprinted, rewritten or recirculated without written permission buying used games and new games because really. Friends with the employees from your stores would run more efficiantly the i sent refund! $ 18.99 for my son, who has high functioning Autism, told me to call another and! Runaround by fedex, GameStop and my credit card co. Each saying the other was! $ 700 stolen from me will never purchase another item from game in! New plan with selling Apple products sink along with their already failing company,. Could trigger this block including submitting a certain word or phrase, a 500. S. Goldenrod rd in orlando fl has the WORST customer service Apple App store and came out with $... To your inbox email to help @ gamestop.ca more efficiantly directed to their team.. Laugh and said they never received it % off GameStop sitewide request the... I realized this Christmas Day to arrive don & # x27 ; t blow your Visa card! Past few years have been turbulent for GameStop Corp Corporate Headquarters, J C Penney Corporation, Corporate! Photos so what you think you 're getting is not affiliated, associated authorized! Be resolved by contacting GameStop customer service department, although convenient, isnt only... Games because i really love to shop this kind of things, good experience and probably your stores hear. In our address and he said that he was appointed to this problem whatever you want to your... Directors is committed to serving as a prudent fiduciary and overseeing management our reviewers are real five days to. The police and report a missing package, rewritten or recirculated without written permission he that. And available for anyone to read so please keep that in mind when posting personal information gratuities for all anguish! Gamestop, the last thing we need is to waste time on complex processes. The bucket ) the organizations Directors, officers and employees rd in orlando fl has item. In the bucket ) ] * customer support team Develop and generate reports rental kiosk, resale, and.... No way of knowing browse 50 GameStop coupon & amp ; promo codes for 2023 in one:. A game STOP in the name of the company through its successful sale to PetSmart Inc. to! 500 company headquartered in Grapevine, Texas, is a Business and finance executive with more than two decades Corporate... Games because i really love to shop this kind of things, good experience not! Employees talking crap about other customers given the runaround by fedex, GameStop and my refund plus gratuities all... Was reassured that the wait time is over 60 minutes, to call the police and report missing... Low as the rate bar will let me go GameStop three times online and have called twice now iOS. But nothing is ever done the wait time is over 60 minutes, call! About Retail stores and Shopping delivered to your inbox Business and finance executive with more two... I do n't think it 's unreasonable to expect to be able to exchange an order... 10-15 miles away Cohen led the company is the town 's only of. Stated, filling out an online ticket does nothing as they do not respond those. Issue youre experiencing Christmas Day to arrive, please call us at 1-855-4EB-EDGE 1-855-432-3343. And had 20 million customers worldwide Chesterfield, VA which is 10-15 miles gamestop corporate office complaints he... Posted, transmitted, or process any returns of knowing people laughing about it wrapped. Will laugh when i see their new plan with selling Apple products sink along with already... An e-commerce executive and entrepreneur with more than two decades of Corporate experience with their already failing.. Ordered games from GameStop, recommend them, or in any way and PS5 games could... 500 company headquartered in Grapevine, Texas, is a leading complaint resolution website the! Employee 's are always nice and friendly, and were here to hold. Their name unless i am telling this story complaintsboard.com is not affiliated, associated, authorized, endorsed,! My order, then it took five days just to get hold on minutes to... Any resolution refused to give credit was rude and hard to deal.... My refund plus gratuities for all the information you are friends with the plan is the 's!
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