Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. A vacuum error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove. These are possible reasons for the blower not running. If the rate is set too high, it can deposit too many pellets, causing the system to waste some of them. So, remove the jumper or TSTAT wires to see if it remedies the problem. Check to see if the hopper is empty. Ensure youre using good-quality pellets. Check to see if your Draft Fan motor has jammed. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. It should be as simple as pressing the button to restore power to the unit. Click Here to be taken to our contact form, be sure to have your make and model information handy! Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. Replace the bearing, plate and feed motor. Homes that are too airtight can prevent the stove from burning correctly. To solve error code 1, you can start by making sure there is enough ventilation in the room. Despite your best efforts, you might be unable to turn the unit on. Enjoy the warm air! Ashley Pellet Stove E6 Error Code Additionally, it has a classic cast steel construction that is reliable and durable. Clean the debris and grease accumulated if needed. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. Bestseller No. The entire burning and heating process are clean and efficient. If air escapes from the system, there wont be enough airflow to allow burning. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. There are three symptoms to look for: 1. Usually pressure switches do not fail. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. If its too close to the hole in the pot, it will restrict airflow and prevent the fire from starting. If the feed plate in the feeder body was taken out for inspection, the plate needs to be inserted back into the stove with the trip edge facing up. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. Pellet stoves are built to run 24 hours a day, seven days a week. IF you cannot freely spin the blower wheel, replace the blower. Perhaps your pellet stove fires up usually and efficiently builds a crackling fire, but after a while, it randomly shuts down. No matter which symptom is occuring, there isn't enough fuel getting to the burnpot to sustain the fire. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. Clean the holes as necessary. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. Although every stove is different, most will offer some type of missed ignition alarm. Ashley pellet stove parts also come with warranty conditions. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. Your email address will not be published. Advertisement Auger quit on St. Croix Hastings. Step 2: Its a good idea also to clean the sensors and to give the interior of it back to me while youre at. Secondly, it could be an issue with the air-to-pellet ratio. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. If you have cleaned the stove well, to the specifications of your owners manual, check the following. For optimal operation, USSC recommends yearly servicing from an authorized dealer. The major problem this stove has is the 25 lbs hopper. The Heat Isn't As Hot As It Should Be. These were all the common Ashley pellet stove 5660 error codes and also all other models. Ashely pellet stoves review shows that most people love this spec. If within the startup time, the stove was unable to attain the Room Fan On temperature, error code 3 will show up on your display. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Thus, this machine is guaranteed to be efficient and long-lasting. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. So you should check and figure out which one of these is causing you trouble. Youll have to clean up the blocked auger to fix this issue. Ashley Hearth is a brand under the United States Stove Company (USSC). Obviously, 25 lbs hopper was quite good in the 2000s. For example, it might notify you by causing the light to blink red four times. All Ashley Hearth Stoves major parts are covered with the warranty. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. The probable reasons why your pellet stove may not be working are given below-. Ensure that the over-temperature switch or wire doesnt have an electrical open. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. This can also be why your stove is no longer feeding pellets. When we mean one-stop, we mean everything. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. Allow all of the components to dry completely before replacing them and restarting the stove. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. Refer to your owners manual for assistance navigating feed rate adjustments. The following steps should fix your pellet stove. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. This heating appliance provides heat for rooms up to 2000 square feet in size. Once you clear the blockage, ensure youre using correctly-sized, good-quality pellets to avoid future issues. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. 3. This pellet stove burns a green fuel that is carbon neutral. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. Generally, this would only happen on a very windy day. Lastly, with Harman, the pressure switch has to be in the closed position for the stove to turn off. (The igniter is on the back wall of the firebox, behind the burn pot.). Ensure the stove is clean and free of dust and gunk buildup. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. If this was the problem, we need to figure out why. The vacuum switch keeps track of how much vacuum is present in the firebox. Another common problem with the auger is that it might have a faulty motor. Clean the Burn Pot. Here's what you need to look out for: Low pressure on your auger, so that the pellets feed more slowly into the firepot. If the burnpot is still full of unburned pellets after randomly shutting down, a few things could lead to the problem. Wood pellets are a versatile, clean-burning fuel source. Check the heat sensor. Remove the jumper or TSTAT wires and see if the stove powers off. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. This can cause unusual problems like the auger motor spinning continuously or not at all. Replace worn components and clean as necessary. Best Price Fast Free Shipping! An example of data being processed may be a unique identifier stored in a cookie. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. Well get back to you soon. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. If the plate is upside down, the stove will not feed pellets correctly. Customers experiencing Ashley pellet stove problems do not need to worry. This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. The companys heating appliances provide up to 3000 square feet of heat. Pellet Stove Burning Poorly Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. I know this post is over a year old but, boy am I glad I came across it looking for parts. Pellet Stove Doesnt Shut Off / Stove Continues Running. If the hopper is empty, the system wont be able to feed pellets to the burnpot. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. In case, the auger continues to jam, have the stove serviced. If the feeding system slows down on your Harman pellet stove, here are 3 things to check. The unit is filthy, and its making it difficult for the pellet stove to light the fire. The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. You can try greasing the bearings to make everything run smoothly. . For excess ash, use an ash vacuum, if available. Ashley Pellet Stove Problems [5 Easy Solutions]. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. If this is not the case, adjust the door catch and/or replace the door gaskets. These Ashley pellet stove reviews provide everything you need to know about each stove unit. Adjust the feed rate. If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. All Ashley Hearth products including furnaces and stoves are EPA-certified. Ensure its connected and functional, as this will cause an E2 code. Try lowering the heat setting or closing the draft/damper. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. If you cant find what you need in the manual, contact the manufacturer for help. Step 4: Ensure there are no obstacles in the way of any outside connections. For example, on some models, a blinking flue light can indicate excessively high temperatures. This burn time capacity is quite long compared to other stove pellets. Some systems have a draft restriction or damper rod. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. 3. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. It may not display this or other websites correctly. This can be caused by a clogged hopper or a problem with the auger. Afterward, it delivers active combustion to pellets once ignition has started. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. In addition, we recommend having your stove cleaned and serviced by a processional . Hopefully, you can tackle these error codes now with absolute ease. Mail: 444 Alaska AvenueSuite #AEK092Torrance, CA 90503USAEmail: [emailprotected]. It might happen abruptly, or the fire might slowly die out. Its enameled porcelain finish allows you to clean it effortlessly too. Clean the system as necessary. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Customers will have to present a proof of purchase to claim the service. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. This is an anti-jam feature on these stoves, but it can have unintended consequences. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Clear the auger and un-jam the device. They have been manufacturing various heating solution products for years. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. 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